Intervention Specialist
Posted 2025-06-20
Remote, USA
Full-time
Immediate Start
Essential Duties and Responsibilities
The Intervention Specialist works closely with the Computer Science and Technology Director and BAT DATA ANALYTICS Program faculty to monitor student progress, identify those who are having non-academic or academic problems, and to provide coaching as needed. The Intervention Specialist assists with recruitment, admission, advising, and registration processes. May be required to conduct sessions in the evenings and weekends via zoom.Characteristic Duties and Responsibilities
- Delivers academic advising, registration, and academic coaching for students in the BAT DATA ANALYTICS program.
- Participates in coaching trainings and implements strategies to ensure student success in the BAT DATA ANALYTICS program.
- Conducts transcript audits for prospective students and onboards new students.
- Conducts pre-course conference calls to students prior to the start of the term.
- Responds to or ensures all student and faculty emails are responded to within 24 hours.
- Proactively monitors student academic progress and intervenes with “at-risk” students.
- Assists students with routine technology needs.
- Refers students' questions to the correct department (Enrollment Services, Registrar, Academic Program Office, Financial Aid Office, etc.) for answers to questions.
- Updates student portfolios and keeps thorough documentation of coaching/advising sessions.
- Conducts reflection meetings with students during each “dead week” to discuss progress through courses, update on final grades, and registration for next term.
- Obtains weekly student progress reports from faculty, develops weekly coaching schedule, and assigns to staff.
- Other duties as assigned by Computer Sciences and Technology Director. NOTICE: Required Documents
- Bachelor's Degree
- Experience in advising, tutoring, education, counseling, or related field; proficiency with educational technologies including LMS platforms, Zoom, and productivity tools such as Microsoft Office or Google Workspace.
- Bachelor's Degree in education, counseling, information technology, data science, or a related field required.
- Experience in career counseling or academic advising; experience in educational settings, especially with technology/STEM students; experience with online learning, virtual student support services, and data-informed student success tools.
- Excellent oral and written communication skills
- Strong organizational and time management skills
- Knowledge of online technology, including learning management systems (e.g., Canvas), Zoom, and other virtual student engagement tools
- Ability to manage multiple projects and meet deadlines
- Ability to work collaboratively as part of a team
- Ability to engage and support diverse student populations in both in-person and online environments
Work Study Students
Internship Students
Part-Time Academic CoachesSupervision Received
Computer Science and Technology DirectorPhysical Requirements
While performing the duties of this job, the employee is regularly required to sit.
The employee is occasionally required to stand, walk, stoop, kneel, or crouch.
The employee must occasionally lift and/or move items weighing up to 50 pounds.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Work Environment
Work is performed in a standard office environment.
Work inside a well-lighted and air-conditioned area most of the time.
The noise level in the work environment is usually quiet to moderate.Safety
Required to work safely and follow safety rules.
Report unsafe working conditions and behavior.
Take reasonable and prudent actions to prevent others from engaging in unsafe practices.Special Conditions
Immediate supervisor may assign other duties.
May be required to work outside regular working hours, as needed.
May be required to work at a different college work site or campus as needed.EEO Statement
In compliance with Title VI of the Civil Rights Act of 1964, Executive Order 11246 and Title IX of the Education Amendments of 1972 and Section 504 of the Rehabilitation Act of 1973, Laredo College is open to all persons regardless of race, color, religion, sex, age, marital status, disability, or national origin who are otherwise eligible for admission as students. Furthermore, Laredo College is an Equal Opportunity Employer and no applicant or employee will be discriminated against because of race, color, religion, sex, age, marital status, disability or national origin. This institution will not enter knowingly into any contractual agreement for services or supplies with any firm failing to follow fair employment practices.Foreign Degrees
Foreign degrees require an evaluation for United States equivalency from an approved stated education agency or having membership with the National Association of Credential Evaluation Services (NACES). Transcripts issued outside the United States of America require a course-by-course analysis with an equivalency statement from a certified transcript evaluation service verifying the degree equivalency to that of an accredited institution within the USA. This report must be attached to your online application at the time of applying. For your convenience, we have provided the following links to assist you in complying with this requirement. However, you may use any other certified transcript evaluation service. http://tea.texas.gov/Texas_Educators/Certification/Out-of-state_Certification/Foreign_Credential_Evaluation_Services/ http://www.naces.org/members.htmDisclaimer
The above description is an overview of the job. It is not intended to be an all-inclusive list of duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. Duties and responsibilities may change with business needs. LC reserves the right to add, change, amend, or delete portions of this job description at any time, with or without notice. Employees may be required to perform other duties as requested, directed, or assigned. In addition, reasonable accommodations may be made by LC as its discretion to enable individuals with disabilities to perform the essential functions.
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