Virtual Chat Support-Part Time

VIRTUAL CHAT SUPPORT ASSOCIATE - FULL TIMERemote Position - Immediate Start AvailablePosition OverviewFull-time Virtual Chat Support Associate needed to provide real-time customer assistance through live chat platforms. Join our remote team helping customers nationwide with their inquiries and issues.Key Responsibilities

• Respond to customer inquiries via live chat platforms


• Provide technical support and product information


• Process orders, returns, and account changes


• Resolve customer complaints and escalate complex issues


• Maintain chat response time and quality standards


• Document customer interactions in CRM system


• Collaborate with team members on customer solutions

• High school diploma or equivalent


• 1+ years chat support or customer service experience


• Excellent written communication skills


• Fast typing speed (40+ WPM) with accuracy


• Strong multitasking abilities


• Problem-solving and conflict resolution skills


• Reliable internet and quiet home office

• Computer with Windows 10/Mac OS


• High-speed internet (25+ Mbps minimum)


• Dual monitor setup preferred


• Backup internet connection recommended


• Familiarity with chat software platforms

• $17-21/hour based on experience


• Full-time: 40 hours per week guaranteed


• Comprehensive health benefits


• Paid time off and holidays


• Performance bonuses available


• Career advancement opportunities

• Monday-Friday: 8 AM - 5 PM


• Some weekend availability required


• Rotating shift options available


• Consistent full-time hours

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