Remote Intake Coordinator

BILINGUAL ONLY: candidate must be fluent in both Spanish and English

Work from Home – Intake Coordinator for ABA Therapy Practice

Aspen ABA is seeking a highly organized, warm, and self-motivated Intake Coordinator to join our remote administrative team. If you thrive in a high-energy , detail-oriented environment and have a background in medical office administration, we’d love to hear from you. At Aspen ABA, we emphasize every individual - both those we serve and our employees. We make a point of knowing and caring about our staff. Aspen ABA is a truly locally owned business started and overseen by BCBAs. We pride ourselves on creating a kind, nurturing space that helps new team members develop with confidence.

This is a fully remote, work-from-home position, offering flexibility and independence while playing a key role in supporting families through the ABA therapy intake process.

Key Responsibilities:
• Manage the intake process for new clients
• Track and follow up on insurance authorizations
• Communicate with families and insurance providers in a clear, friendly, and professional manner
• Interpret and explain medical benefits to clients and caregivers
• Locate, organize, complete, and share a wide variety of documents
• Adapt to and manage tasks through our company’s internal systems

Requirements:
• Medical office administration experience is a must
• Bilingual Spanish/English is a must: the candidate must be fluent in speaking, writing, and reading both English and Spanish
• Strong administrative and tech skills, including:
• Proficiency with email communication
• Comfort navigating Google Drive (Docs, Sheets, etc.) or similar platforms
• Independent and reliable—able to meet deadlines without constant oversight
• Excellent time management and organizational skills
• Friendly, empathetic, and client-centered communication style

Preferred:
• Experience working in an ABA therapy setting or knowledge of ABA services

Benefits:
• Bonuses available
• Paid Time Off
• Generous time off allotment
• Full coverage health benefits for basic and routine medical services for full-time employees with $0 copay

Join Aspen ABA and make a meaningful difference—all from the comfort of your home.

When applying, please include your resume with relevant experience pertaining to this position.

Job Type: Full-time

Pay: $22.00 - $26.00 per hour

Benefits:
• Health insurance
• Opportunities for advancement
• Paid time off
• Paid training
• Work from home

Schedule:
• Monday to Friday
• No weekends

Application Question(s):
• Are you able to work 9AM-5PM Mountain Standard Time (MST) regardless of your time zone?
• Do you have 6 months+of working in a medical office? This can be dental, medical, a health insurance group, etc.
• Are you willing to submit to a background check through DHHS of Utah?
• Are you highly organized?
• Are you able to proficiently navigate online systems such as google docs, microsoft office, and various websites?

Language:
• both English and Spanish? (Preferred)

Work Location: Remote

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