Customer Service & Math Tutor - Utah Only (Remote)

APLUS America is a pioneer in online learning. We continue to be world leaders in this exciting growth industry, enjoying high customer and staff retention.

Our in-house team of educators, subject matter experts and developers, continuously work to ensure our online program follows the curriculum and delivers outstanding educational results for our families.

When a little extra help is needed, our team of online tutors are available to work one-on-one with students to be certain they are growing in confidence.

What to expect in this role:

Our close partnership with our families is the key to our success in delivering exceptional educational outcomes for students - this is where you come in!

As a Math Tutor at APLUS America, you’ll play a key role in supporting families and helping students achieve academic success. You’ll maintain regular contact with families to monitor progress, adjust lesson plans, and provide guidance, encouragement, and feedback aligned with their goals.

You’ll also respond to student calls, offering expert help using step-by-step solutions within the APLUS America program—ensuring a positive and supportive learning experience.

We offer comprehensive training, ongoing coaching, and a supportive team environment that sets you up for long-term success.

About you:

This role is suited to a person with a passion for education and helping others. You will have:
• a strong understanding of Math at a grade 11 and 12 level;
• exceptional interpersonal skills and the ability to communicate effectively with internal and external stakeholders;
• the confidence and maturity to speak with parents about their child’s progress;
• strong organization/administration skills and attention to detail;
• experience in a fast-paced environment working with multiple IT platforms;
• ability to embrace change and drive continuous improvement;
• some experience in tutoring Math to elementary and secondary school students is preferred.

Tutoring experience or a teaching qualification will be highly regarded but is not required. As part of your role involves giving guidance to students, you will need to be available to work afternoon and evening shifts.

APLUS America offers a supportive work from home environment.

Full-time positions are Monday to Friday 1pm-9pm, and part-time positions are Monday to Friday 3pm-8pm or 4pm-9pm.

We welcome you to submit your CV and a short cover letter highlighting your relevant experience and reasons for interest in this role.

Job Type: Full-time

Pay: $20.00 - $24.00 per hour

Benefits:
• Paid time off

Application Question(s):
• I am confident in Math at a grade 11 or 12 level? Agree / Disagree
• To ensure we are both are great fit for each other, please answer the below questions.

1. I am excited to work 1pm-9pm (fulltime) or 3pm-3pm / 4pm-9pm part-time. Yes / No
2. You must reside in Utah to secure this role. Agree / Disagree
3. This is a 100% work from home role. I am excited to work remote. Yes / No
4. This role involves taking a high number of inbound/outbound calls, are you confident speaking with customers over the phone? Yes / No
6. The salary on offer ($20-$24 per hour based on experience) meets my expectations. Yes / No

Work Location: Remote

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