Licensed Practical Nurse/Patient Care Coordinator

Wellbox is a quickly growing healthcare company dedicated to helping people live healthier, happier lives. We achieve this by providing comprehensive preventive care solutions, delivered by an elite team of experienced nurses. Our clinical team, comprised mostly of remote licensed practical nurses (LPNs), works tirelessly to create positive healthcare experiences, empowering people in their health journeys and improving clinical outcomes for our patients.

Without our incredible team of LPNs, we wouldn’t be able to have the positive impact on providers and patients that we have proven since 2016. We believe that consistent support, encouragement, and personalized care for our patients truly make a difference to their health outcomes. If this mission resonates with you, we invite you to join us.

Position Summary:

We are seeking tech-savvy, LPN Patient Care Coordinators to conduct monthly telephonic outreach to a panel of chronically ill patients, developing and delivering personalized care plans that address their health concerns and challenges. We work in partnership with healthcare systems and practices to provide these services to their patient base and strive for care continuity and engagement.

We are proud to partner with an amazing team of LPN nurses who guide our patients to better health and help them achieve a greater quality of life. With every interaction, Patient Care Coordinators help close care gaps and increase access to care for those who need it most.

Essential Functions:
• Manage and support patients’ healthcare needs via virtual phone conversations.
• Conduct and document visits leveraging technology platforms and EHRs.
• Develop personalized care plans to address patients’ physical, mental, and preventive health needs.
• Virtually coach patients to reach their care goals by following medical treatment plans that include healthy eating, physical activity, stress reduction, etc.
• Connect patients with resources such as nutritionists, nurses, and doctors who can also assist them in meeting their care needs.
• Prepare patients for appointments and procedures, and provide follow-up as needed.
• Coordinate some administrative aspects of medical record recovery, appointment management, and insurance claims.
• Review insurance plans and suggest tips to get the most from their benefits.
• Proactively suggest services or preventive screenings relevant to each patient.

Work Environment:

This opportunity allows you to care for patients virtually from the comfort of your home. We will provide you with the equipment and software needed, such as a desktop computer and headset for internet-based calls. Since we’re dedicated to offering our patients the best care experience possible, a wired, high-speed internet connection and a private space free from outside noise and distractions, including noise and distractions from pets or children, and that complies with HIPAA privacy laws is required.

Physical Demands:
• This is a virtual position that requires you to sit or stand at a computer for 32-40 hours weekly and be able to make phone calls. Some equipment setup is required.

Position Type and Expected Hours of Work:
• We are seeking full-time LPN team members who can work 40 hours per week, between the hours of 8 am – 6 pm in the patient’s time zone, Monday–Friday.

At Wellbox, we encourage continuous improvement, and as a result, we recognize our top-performing nurses on an ongoing basis. Our tiered bonus structure allows our top performers to earn up to $525 in additional bonuses every month.

We also offer an employee referral bonus, which pays up to $ 1,000 per successfully hired referral.

Required Education and Experience:
• Must have a Compact Nursing License that is clear and active.
• Must reside and work in the continental US.
• Must have a minimum of two years of clinical experience.
• Experience in care coordination or care management, health coaching, and motivational interviewing is a plus.
• Hands-on experience and comfort with Electronic Medical Records.
• Experience using Microsoft Office products such as Teams, Outlook, and Excel.

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